Our products are liquid chemicals and cannot be sent by the regular Royal Mail postal service with the exception of a few smaller non-liquid items. For the vast majority of UK mainland orders we use FedEX, a dedicated courier, therefore our rates reflect what we pay that service providers. For overseas orders we will use a range of carriers which are specially equipped to deal with chemical leaks/spillages, therefore they charge accordingly.
Next Business Day deliveries apply to online orders received before 2pm on the day, as our courier company collects from us at 3pm. Although we will always try to despatch immediately, orders received after 2pm are not guaranteed to be despatched until the next working day. Next business day delivery is available for the UK mainland only.
Our carrier will aim to deliver between the hours of 09.00 and 17.00 Monday to Friday, you will be asked to sign for the delivery please check carefully that the goods are in good condition. If not please sign the delivery note from the carrier accordingly. Timed and weekend deliveries are not available.
All orders sent by Royal Mail will be sent on the first class service or Small Packet Service. We cannot accept any responsibility for late or damaged deliveries arising from these postal shipments. Recorded and Special Delivery is available on request. Please ask for a quote.
Eli-Chem Resins Ltd will not accept responsibility for any loss or damage not identified at the time of delivery in writing on the delivery note nor for goods left in any place at your request.